How to’s Posts

Reward your customers with real money

Reward your customers for activity in your store with real money! Newcomers and returned users can earn points for registering a new account, purchasing goods, writing product reviews, inviting friends to join your website, etc.

In turn, customers can make use of their reward points as cash discounts! Now it’s real with Magento Points & Rewards extension from aheadWorks.

Have a closer look at the Points & Rewards User Guide to learn more about the reward points, how customers can earn and spend them or check out their current balance.

This user guide focuses on the main Magento Points & Rewards module settings as well as gives you the detailed and illustrated description of the following features:

  • various reward options types;
  • rule creation abilities;
  • referral system;
  • advanced notifications;
  • balance & transactions control;
  • ability to change points balance from the backend.

Download the guide right now from the Points & Rewards extension page!

RMA User Guide now available for Download

Magento RMA extension is an efficient method of controlling the return or exchange of the items sold to customers. The module ensures visibility and tracking of the item until the transaction is concluded.

Today we are happy to announce the release of the RMA User Guide which will assist you in providing the highest standards of customer service. This user guide introduces you to the main Magento RMA module settings, and gives you detailed and illustrated description of the following aspects:

  • Creating RMA request from frontend & backend

    You can find the examples of adding RMA requests by guests, registered users, and store administrators.

  • Controlling and editing pending requests

    Our User Guide explains how the admistrator can edit RMA information, including customer’s return address and the quantity of returned items, and define the request options.

  • Managing request types and statuses

    Find out the way of creating new RMA types and statuses. By default, there are two request types and six RMA statuses, but you can easily add more according to your store requirements.

  • Printing “Return Shipping Authorization” labels

    RMA requests which have the “Approved” status require registered customers to print a label with return address and other information. See step-by-step instruction for creating the label that should be enclosed with a returned package.

To download the User Guide as a PDF document, please visit the Magento RMA extension page.

Advanced Reports User Guide

A report is a snapshot of your business. Properly generated report is a forecast of future sales trends. Unfortunately the native Magento Sales report doesn’t allow you to make a thorough and detailed analysis of your selling activity. But with the Advanced Reports extension by aheadWorks you can have a better insight into your sales performance.

Advanced Reports are similar to native Magento reports and no special training, knowledge and efforts are required, but we have still developed and released “Advanced Reports” User Guide as a sign of careful attitude to our customers. From the Guide you will learn how to set up the extension and configure charts according to your needs, you will find the step-by-step description of each report making and the customary set of images completing the whole picture of the extension settings.

You can download the User Guide in the PDF format and get more information about the extension from the Advanced Reports page.

RSS Reader Magento User Guide

Our motto is simple: enlarge your store functionality and enjoy the increase of popularity. The aheadWorks Guides tell you how to configure the extensions and give you hints how to improve the functionality of your store using this or that module. RSS Reader User Guide is not an exception.

The Guide includes not only the description of the module settings but the examples how to place RSS block on different category pages and make it look like, for example, native Magento blocks of the Default theme.

You can also find the information which shows you that RSS Reader fulfills more functions than it may seem at first sight. To make sure you can download the Guide in the PDF format from the RSS Reader for Magento.

Product Questions Magento User Guide

Product Questions User Guide is the next item in the list of visual aids for aheadWorks extensions. The Guide considerably simplifies the Product Questions configuration. You can find the detailed description of each step of the extension settings there. The illustrations serve the purpose of the visualization, they make the description more understandable. The PDF format and small size of the document make the Guide available for everybody.

To download the User Guide please visit the Product Questions page.

On Sale Magento User Guide

On Sale User Guide will teach you how to attract more customers’ attention to any product using the On Sale extension. The Guide includes the illustrated description of setting up any types of labels – for products with special price, new products and any custom-defined product. Those users who are experienced in CSS can find the information how to change label text style in .css files.

The Guide is worked out in such a way that the detailed description of each step is given for every label type settings, thus you can open the required chapter and find all the necessary information there without coming back to the extension general configuration.

You can download the Guide on the On Sale page.

Advanced Reviews User Guide

The users of Advanced Reviews and those who are thinking of the extension purchasing gain a new advantage: User Guide. A large 16-page manual allows everyone to set up the module in accordance with his/her own needs without much time and effort expense. 16 interface screenshots will make the process of setting up easy and understandable for everybody.

Please visit the Advanced Reviews page to download the User Guide.

Refer a Friend User Guide

Refer a Friend extension enjoys great popularity. That’s why we decided to create a guide with detailed description of each step of extension configuration and the examples of different rules creating and triggering.

You can download the Refer a Friend User Guide in the PDF format on the extension page.

Checkout Promo: user’s guide

Checkout Promo allows to display promo blocks basing on rules given. The blocks can be shown on Shopping cart and/or Checkout pages.

Every rule has one condition or a combination of them. The rule will be applied in case when the condition is met. You can set conditions of different type, e.g. quantity of products put in the cart, certain total price of the products in the cart, product brand, size, color, etc. As far as the customer adds products meeting the flexible conditions of the rule to the cart, the rule will be applied and the promo block will be displayed on the Shopping Cart and Checkout pages.

You can set several conditions for one rule. That’s why it is very important to set logically correct conditions – otherwise the rule won’t be applied.

If all the settings and conditions are set correctly, your customer, having the products put in the cart, can see such a promo block:

The Shopping cart

My Cart

Checkout page

Checkout

To get such a result follow the steps described below.

At first go to Rule information tab. The interface here is similar to Magento’s native “Shopping Cart Rules” so it should be familiar to you.

  1. To create new rule go to Promotions->Checkout Promo Rules.
  2. Click Add New Rule button.
  3. Enter the rule name (required) and its description (optional).
  4. Set status to Active.
  5. Select websites to apply the rule to.
  6. Define customer groups which will be able to see the promo.
  7. Set the time period of rule acting. If you leave the date range empty the rule will be enabled as soon as it is created.
  8. In case when several rules exist, you can set rule priority.

The result of your actions should be similar to this:

Rule Information

The second tab is Conditions.

You are to set the conditions for rule to be applied. You can set as many conditions as you like.

In this guide we limited ourselves to 1 condition:

Conditions

Actions is the last tab here. You can define the actions when the rule is met.

  1. Select the existing CMS block or create a new one (see below).
  2. If you have several rules you are able to stop further rules processing.
  3. Define whether to display the block on the Shopping cart and Checkout progress pages or not.
  4. Click Save Rule button.

Actions

If you want to create a new block and insert there some HTML and CSS elements or images, follow the standard steps of a New Block Creation.

  1. To create a new block go to CMS->Static Blocks.
  2. Click Add New Block button.
  3. Type in the block title and its identifier.
  4. Select the store if necessary.
  5. Set status to Enabled.
  6. Enter the block content. You can insert plain text as well as HTML and CSS elements and images.
  7. Click Save Block button.

4-new-block

Now when you’ve carefully put the data in all necessary fields, set statuses to Enable and defined correct conditions, make the order which will meet the defined rule and go to cart to enjoy the results of the work done.

My Cart

Then click Proceed to Checkout where you will also see the promo block

Checkout

If the promo block is not displayed check the conditions and block/rule status.

Z-Blocks use case: congratulate your customers with national holidays

Z-Blocks demonstrated features:

  • per-store block displaying
  • HTML content
  • specified displaying interval

Z-Blocks allows you to create blocks with beforehead prescribed day and time of their displaying. For instance, you can make a list of holidays once for a year and they will be displayed at the appointed time. It is especially convenient for the owners of several on-line stores oriented on different countries. Congratulate your visitors with their national holidays. They will highly appreciate that you respect their traditions.

To make such a congratulation block follow the steps below:

General information

  1. Click CMS→ Z-Blocks.
  2. Click “Add Block” button.
  3. Type the block title.
  4. Select the store view for block displaying (if you have 2 or more stores).
  5. Set status to “Enabled”.
  6. Select the block container place.
  7. Click “Save and Continue Edit” button.

General information

Content

  1. Select the menu “Content” in “Block Information” part.
  2. Click “Add item” button.
  3. Type the title of the item.
  4. Set status to “Enabled”.
  5. Type the item content. You can insert plain text as well as HTML and CSS elements or images.
  6. Click “Save and Continue Edit” button.

Content

Schedule

  1. Select the menu “Schedule” in “Block Information” part.
  2. Select the block day and time displaying.
  3. Click “Save block” button.

Schedule

Enjoy the results!

Enjoy the results

Z-Blocks use case: support service phone number is shown in working hours only

Z-Blocks demonstrated features:

  • date and time scheduling

Admin notice/message block for customer area describing support hours. Make the phone number of the support service shown only at the time it works.

To make such a block follow the steps below:

General information

  1. Click CMS→ Z-Blocks.
  2. Click “Add Block” button.
  3. Type the block title.
  4. Select the store view for block displaying (if you have 2 or more stores).
  5. Set status to “Enabled”.
  6. Select the block container place.
  7. Click “Save and Continue Edit” button.

General information

Content

  1. Select the menu “Content” in “Block Information” part.
  2. Click “Add item” button.
  3. Type the title of the item.
  4. Set status to “Enabled”.
  5. Type the item content. You can insert plain text as well as HTML and CSS elements.
  6. Click “Save and Continue Edit” button.

Content

Schedule

  1. Select the menu “Schedule” in “Block Information” part.
  2. Select the block day and time displaying.
  3. Click “Save block” button.

Schedule

Enjoy the results!

Enjoy the results

Z-Blocks use case: authority/security seal at the best place

Z-Blocks demonstrated features:

  • static HTML content displaying on all pages

You can set banners  — “Authorize.net”, “BBB Online”, “Secured by Thawte”  — at the most visible place of your store. Derive benefit from your site empty space and gain more profit. For example, let’s place one of the seals at sidebar right bottom.

To make such a block follow the steps below:

General information

  1. Click CMS→ Z-Blocks.
  2. Click “Add Block” button.
  3. Type the block title.
  4. Select the store view for block displaying (if you have 2 or more stores).
  5. Set status to “Enabled”.
  6. Select the block position “Custom”.
  7. Set the custom position.
  8. Click “Save and Continue Edit” button.

General information

Content

  1. Select the menu “Content” in “Block Information” part.
  2. Click “Add item” button.
  3. Type the title of the item.
  4. Set status to “Enabled”.
  5. Type the link address and the image location. Don’t forget to set double braces {{ }} within the image tag!
  6. Click “Save Block” button.

Content

Enjoy the results!

Enjoy the results

Z-Blocks use case: curious facts

Z-Blocks demonstrated features:

  • displaying predefined content items randomly

Z-Blocks gives a wonderful opportunity to make the information more various, interesting and useful. Set a curios fact at the content top. Spend an hour to make facts change every day and it will make your store more attractive and informative for the customers.

To make such a block follow the steps below:

General information

  1. Click CMS→ Z-Blocks.
  2. Click “Add Block” button.
  3. Type the block title.
  4. Select the store view for block displaying (if you have 2 or more stores).
  5. Set status to “Enabled”.
  6. Select the block position.
  7. Select items displaying mode.
  8. Click “Save and Continue Edit” button.

General information

Content

  1. Select the menu “Content” in “Block Information” part.
  2. Click “Add item” button.
  3. Type the title of the item.
  4. Set status to “Enabled”.
  5. Type the content of the first item. You can insert plain text as well as HTML and CSS elements.
  6. Click “Save and Continue Edit” button.
  7. Click “Back” button.
  8. Click “Add item” button.
  9. Set status to “Enabled”.
  10. Type the content of the second item. You can insert plain text as well as HTML and CSS elements.
  11. Click “Save Block” button.

Content

Enjoy the results!

Enjoy the results  Enjoy the results

Z-Blocks use case: info about upcoming events

Z-Blocks demonstrated peculiarities:

  • exact day scheduling
  • displaying at the selected category

Inform your visitors about upcoming events. If you are planning the release of a new product, create a special block beforehead and set in at the special category. For instance: “3 days before release of iPhone G-777!” The customers will be intrigued and come back in 3 days to learn more or for purchase itself.

To make such a block follow the steps below:

General information

  1. Click CMS→ Z-Blocks.
  2. Click “Add Block” button.
  3. Type the block title.
  4. Select the store view for block displaying (if you have 2 or more stores).
  5. Set status to “Enabled”.
  6. Select the block position.
  7. Click “Save and Continue Edit” button.

General information

Content

  1. Select the menu “Content” in “Block Information” part.
  2. Click “Add item” button.
  3. Type the title of the block.
  4. Set status to “Enabled”.
  5. Type the content of the block. You can insert plain text as well as HTML and CSS elements.
  6. Click “Save and Continue Edit” button.

Content

Schedule

  1. Select the menu “Schedule” in “Block Information” part.
  2. Select the time period.
  3. Click “Save and Continue Edit” button.

Schedule

Categories

  1. Select the menu “Categories” in “Block Information” part.
  2. Select the category for block displaying.
  3. Click “Save block” button.

Categories

Enjoy the results!

Enjoy the results