Help Desk Ultimate 2.3 – a must have version!
Today we release a new version of Help Desk Ultimate for Magento. It includes the following updates:
- Auto-assign to departments on e-mail reply
- Ability to hide departmnents selector from customers
- One-click Contact Form integration
- One-click Product Questions integration
- Improved parsing mechanism for html emails
- Per-store default department
- Ticket lock
- Ability to hide departments selector from customers
Plus some minor bugfixes. If you own a previous version you would definitely wish to upgrade – the upgrade is free! If you don’t have one – get it and make your customers much more happy.