FAQ 1.1: Question Submission Forms on FAQ Article Pages
Each Magento store owner has a lot to tell customers, and customers have even more to ask.
That’s really the situation when you can take advantage of the FAQ extension for Magento 2 to the fullest. So, since we clearly understand that many people are in dire need of this functionality, we continue improving this extension regularly and have just recently released a new version of the module.
Below are presented the main features of FAQ 1.1 for Magento 2.
Ask Questions on Article Pages
This function is another step towards close communication with customers and a great opportunity to simplify the whole process of submitting questions.
From now on, customers are able to ask questions directly on article pages. A visitor has to fill three fields: name, email, and question. As soon as the question is submitted, a store admin will receive a email notification (if the corresponding option is enabled in the extension’s settings).